FCS FAIR COMPUTER SYSTEMS GMBH

Asset.Desk enables asset and lifecycle management for enterprise-wide inventory, management and inventory control of "all" fixed assets - from computer, software license, smartphone to car, table or medical equipment -. The software enables the automatic readout of exact hardware and software data, independent of remote access rights, and combines technical, organizational and commercial information in one system. Due to its modular structure, it can be individually adapted to the respective needs of your company. "Made in Germany", supported in German and English. In a user study by techconsult, the software was named champion in "Software Asset & License Management". 2021 FCS was awarded as Top 100 Innovator. In addition, it can be linked to your Helpdesk, service desk or software deployment solution. Customers: from public administration and e-government to corporations and associations. Good support and an unbeatable price-performance ratio characterizes Asset.Desk.

The HEINZELMANN Service.Desk is what you need it to be - an ITSM software, IT service software, issue tracking software, service desk or help desk. Offers functions for recording faults, errors, service requests or tasks in service and error tickets. The modular design and open structure helps companies to map individual processes and needs without strongly influencing familiar workflows - from IT support to facility management, all service processes can be mapped. Design and interfaces are very user-friendly and intuitive. This minimizes training time and support effort - another advantage in terms of cost. It is available in an on-premise and as SaaS. The solution is based on modern and platform-independent web technology. In a user study by techconsult, the software was named champion in the category IT Service Desk. Users of the HEINZELMANN are many public administrations and organizations and medium-sized businesses, but also large companies.